Once your order is placed and your first months payment has been received, we will set up your room straight away. The maximum amount of time this will take is 48 hours although this is usually much sooner. Once your room is set up, we will email all the details such as how to access room logs and your online control panel to the address you provided when you registered your room. If there are any problems, such as the room name you chosen is already registered, then we will try and message you directly on Camfrog to notify you or send you an email if you are offline.

All our payments are processed securely through PayPal. If you do not have a PayPal account and do not wish to set one up, you can still pay using your credit/debit card securely via the PayPal gateway.

A pro code is what is needed to host and run a Camfrog server room. There is a basic edition of the server available, however this is not practical to rent as it does not allow control of the room from within the room itself.

Some people may already own a pro code which costs around $200 from Camfrog. and you only need to pay for the server space and not the code itself. Most people will not own a pro code and will use one of ours.

No. There is no contract and we cannot automatically take payment from your account. However, we will send you an email 2 days before your next months payment is due. This email will contain a payment link which will direct you to PayPal's website so that you can make payment for the next month.

If you have lost control of your room, you can regain control by logging into your control panel and making yourself owner again. At the same time, you can demote the user who took your power away.