8/20/2010
We are currently experience connectivity problems at servers 01 and 04.
Ours techs are on site investigating this issue .. please hold for further updates ..
We appreciate your cooperation on this matter ..
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UPDATE: Server is now rebooting and starting all containers .. If you have problems, contact our help desk – http://www.frogfriendshelp.com
Early this morning we planned to release a central server update that would allow Camfrog for iPhone users to receive push notifications to their phones. Unfortunately we ended up having unexpected problems and we had a two hour downtime.
After the unexpected problems we found yet another problem where some users could not see videos from other users. We just now disconnected all Camfrog rooms to solve this problem. If you are seeing the message that you can’t see another user due to an old version please try signing your client on and off again.
If you are still having problems please let us know. Sorry for the inconvenience and thanks for your patience.
Update 5/18 – The internal video chat room list and room locator service will be offline until tonight sometime between 9PM and midnight CST. Sorry for any inconvenience. We could reboot the entire system to solve this immediately, but we would prefer to fix this tonight instead and avoid a reboot. Please note that you can join any rooms manually as usual from your contact list or you can visit http://videochat.camfrog.com to view the list of rooms.
Update 5/29 – There seem to be some network problems for some users in the US, EU, and Asia. Hopefully they will clear up soon, sorry for any inconvenience. If you are already on Camfrog you will not see any problems however if you try to sign on now you may see a long delay. Just be patient and your client will eventually sign on again.
Update 5/30 – It appears the logon problem has returned. It will probably continue to happen intermittently until our network provider finds the cause. If they do not find the cause soon we will plan to switch providers.
BOT SERVER DOWN WILL BE BACK SHORTLY
March 23rd 2010
IF YOUR BOT IS OFFLINE WE ARE AWARE OF THIS. WE ARE WORKING ON GETTING YOUR BOTS IN THE ROOMS.
March 1st, 2010
Dear Customers!
THE CHANGE ROOM IS BEING WORKED ON BY CAMFROG AS OF NOW TILL FURTHER NOTICE WE WILL HAVE TO CHANGE ROOM NAMES FOR YOU. PUT A SUPPORT TICKET IN TO DO THIS. CLICK HERE
February 18th, 2010
Dear Customers!
We are working on the bot server if your bot is not in room it should soon be there. all bots and rooms are getting bot put back in
today is are planned day thank you
Dear Customers!
We experienced an unexpected outage at our bot servers.
Our techs are checking this issue and we will update you as we have more information.
Sorry for this inconvenience ..
PASSWORDS CHANGED
Janurary 16th 2010
WE HAVE CHANGED ALL PASSWORDS TO THE ROOMS TODAY. YOU WILL GET INFO FOR NEW PANEL PASSWORDS SOON. MAKE SURE COMPLANTS GET FILED WITH ME. IF YOU RENT FROM CENTRAL FAMILY ALL ISSUES HAVE TO BE MADE HERE ON OUR SITE. NOT FROGFRIENDS
January 16th 2010
IF YOUR BOT IS OFFLINE WE ARE AWARE OF THIS. WE ARE WORKING ON GETTING ALL BOTS IN THE ROOMS.
