We wish you a happy new year ..

We appreciate your understanding and cooperation with us this year!

Thanks everyone

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Nós desejamos a você um feliz ano novo ..

Agradecemos pela compreensão e colaboração conosco neste ano!

Obrigado a todos

Kind Regards / Atenciosamente

Rafael Ribeiro – ViperBR

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This issue has been resolved now!

Thanks for your cooperation on this matter.

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Dear Customers!

We are experience some connectivity problems between our server 02 and Camfrog Central Server.

Please NOT reboot your room until we solve this problem, or you will not be able to get your room online back.

Our techs are working to solve it together Camfrog Team.

Regards,

Peter Krall – Customer Support

Dear Customers!

We would like to announce a schedule update at our Linux Servers.

You can expect a short downtime arround 15 minuts in the next 3 days and thats all.
So, if you room go down at this time, don’t worry, we are working on

Thanks for your help and cooperation!

If you have any questions, please contact us ..

Kind Regards,

Peter Krall – Customer Support

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Problema Resolvido – Problem Solved

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Dear Customers

We are experience another outage at our bot server 01/02.

Around 100 customers are affected and we are investigating this issue.

Its not acceptable that a new server exchanged this week, show problemas as oldest server.

Our tech department is performing a deep inspection and we will update you soon with more details about.

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Caros Clientes

Estamos a experimentar uma outra falha no nosso servidor 01/02 bot.

Cerca de 100 clientes estão sendo afetados e estamos investigando esta questão.

Não é aceitável que um novo servidor trocado esta semana, tenha problemas como o antigo servidor.

Nosso departamento de tecnologia está realizando uma inspeção profunda e vamos mantê-lo atualizado em breve com mais detalhes.

Kind Regards, Atenciosamente

Peter Krall – Customer Support

Dear Customers!

We have moved all affected bots to the new server.

For you nothing changes, all settings remain the same and no data loss.

Sorry for any inconvenience and thanks for your cooperation on this case with us.

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Caros Usuários!

Movemos todos os bots afetados pelo problema para um novo servidor.

Para vocês nada muda, todas as configurações permanecem as mesmas e nenhum dado foi perdido.

Desculpem pelo transtorno e obrigado pela sua cooperação conosco neste caso.

Kind Regards, Atenciosamente

Peter Krall – Customer Support

Dear Customers!

We are experience an unnexpected outage at our BOT servers. Since yesterday these servers are working not as expected and we are looking deep it to found the problem.

No rooms affected, just bot & logs.

Sorry for that and we will keep you updated soon.

:: UPDATE – November 25 ::

We still investigating this issue.

Our techs are monitoring and executing tests at these bot servers to findout these problems.

During this time, a short bot downtime period is expected.

:: UPDATE – December 01 ::

We are now moving all affected bots to a new server.

All bots will be online and working in the next 2 hours.

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Caros Clientes!

Estamos enfrentando um problema não esperado em nossos servidores de BOT. Desde ontem, estes servidores estão reagindo de forma incorreta e estamos monitorando para encontrar o problema.

Nenhuma sala foi afetada, somente os bots e logs.

Desculpem pelo problema e manteremos vocês informados em breve.

:: UPDATE – Novembro 25 ::

Nós continuamos a investigar este problema.

Nossos técnicos estão monitorando e efetuando testes nos servidores de bot, afim de identificar a causa dos problemas.

Durante estes testes, os bots podem ficar offline por alguns instantes.

:: UPDATE – Dezembro 01 ::

Estamos movendo os bots afetados para um novo servidor.

Todos estarão em funcionamento nas próximas 2 horas.

Kind Regards, Atenciosamente

Lucas Dartks

Dear Customers!
Lastest days the server 10 have problems and we decide move it to a new hardware.

No biggest downtime is expected and we are starting this task now.

:::: UPDATE ::::

We have moved all rooms to a new server.

Please use www.frogfriendshosting.com/?op=request_panel to receive your new control panel login information.

Thanks,

Peter Krall – Customer Support

Dear Customers!

Server 10 needs a reboot. A short downtime is expected arround 30 minuts.

Sorry for this inconvenience !

Regards,

Peter Krall – Customer Support

Dear Customers!

We planned a Bot Server reboot tonight. If your room is without bot, this action will solve the problem.

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Caros Usuários!

Vamos reinicializar o servidor de bot esta noite. Caso sua sala esteja sem bot, esta ação irá solucionar o problema.

Kind Regards, Atenciosamente

Mark Peter – Customer Support

Caros Clientes!

O servidor 01 apresentou sinais de stress semana passada e não queria mais trabalhar de acordo.

Sendo assim, solicitamos a aposentadoria dele antecipadamente.

Um novo servidor foi instalado e agora todas as salas já estão de volta ao seu local original.

Agradecemos a compreensão de todos nesta complicada semana.

Tivemos que mudar também o IP do servidor, portanto, os antigos paineis de controle não funcionam mais.

Para acessar o novo painel, você precisa solicitar novas credenciais de acesso, usando o link a seguir:

http://www.frogfriendshosting.com/?op=request_panel

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Dear Customers!

The server 01 showed signs of stress last week and did not want to act accordingly.

Therefore, we ask his retirement in advance.

A new server was installed and now all the rooms are now back to the original location.

We appreciate everyone’s understanding in this difficult week.

We also have to change the IP of the server, so the old control panels do not work anymore.

To access the new Control Panel  you need to request new credentials using the link below:

http://www.frogfriendshosting.com/?op=request_panel

Muito Obrigado – Kind Regards,

Peter Krall – Customer Support